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Have a unanswered question or need further assistance with shipping, returns, refunds, delivery, cancellations or our hookah rentals and services. Please see below...if you need further assistance WhatsApp us (268)780-4372 or email us at email@example.com
If you need to change something in your order, please contact us immediately at firstname.lastname@example.org or reach us by phone toll-free (268)780-4372. We usually process orders within 24 hours, and once we have processed your order, we will be unable to make any changes.
We accept Cashapp, Zelle, PayPal, Venmo, Visa. MasterCard. Discover and American Express credit and debit cards for your convenience.
Yes. you can! After placing your order, you will receive an order confirmation via email. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.
Please visit our Returns Policy page for more information.
Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 2 – 8 hours; However, shipping can take 7- 21 business days, depending on the location.
It’s not required to create an account. But, having an account provides easier checkout, customized shopping experience and access to new product updates, sales discounts and coupons. However, you need to be 18 or older to make a purchase on the website.
As always, if you have any questions, please email us at email@example.com. We’re more than happy to assist!
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and colour because we cannot modify your orders afterwards. Modifications or cancellations cannot be made once the order is in the system.
We process orders between Monday and Saturday. Orders will be processed within 24 hours of ordering and shipped 2 – 3 business days after processing. Please note that we don’t ship on weekends. Delivery for US Orders are 5 – 7 business days and international orders 7 – 21 business days. Please allow extra time for your order to be processed during holidays and sale seasons. Please contact us If you do not receive tracking confirmation after 7 business days from the day you completed your payment.
A shipping confirmation can only be provided if the item is being shipped from the US and would be emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Shipping costs are dependent upon the weight of the package and delivery location. Customers are responsible for customs duties and taxes for all international orders.
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
Please visit our courier’s website here. Simply enter in your tracking number to view the status of your order.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. Your order may be delivered to you by either the local post office or a local courier. If you are not home when the delivery is made. a notice card may be left by the postal service to advise on how and where your delivery can be collected.
All orders will require an adult signature upon delivery.
If you need to change or cancel your order, please contact us immediately. We deliver, process and ship orders quickly. Once our warehouse has processed your order, we will be unable to make any changes. Please note that any orders that have already been packed or shipped cannot be cancelled.
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges. please contact your local customs office.
We have built our credibility and reliability by providing quality products, the lowest prices, guaranteed delivery via USPS, UPS and FedEx shipping. With discreet packaging to maintain our customer’s privacy, you can be sure to buy online weeds with confidence. From the growers who produce quality products to the efficient processing, packaging, and delivery at our online dispensary, we make sure that we meet or exceed industry standards.